PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect personal information?
  1. To provide and operate our Services and products.

  2. To ship products to specified addresses.

  3. To be able to contact our customers with service and promotion related information.

  4. To follow up customer enquiries  via email and phone.

  5. To process payments quickly and securely.

  6. To administer a newsletter, promotion or any other website feature.

  7. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we contact you?

We may contact you regarding your order, service enquiry, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email, telephone and postal mail.

Do we use cookies?

Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken on a website. In accordance with the GDPR, we must inform you that we are using cookies on our website site. 

How do we use cookies?

We use first-party cookies- session cookies, strictly necessary cookies and functional cookies to provide browser security, help remember and process the items in the shopping cart, compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We don't use any third party services.

You can disable cookies in your browser but it will have an effect on some of the features of this website.

Find out more about cookies at - all about cookies.org

Third party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Last updated - 17/08/2019

Your right to withdraw your consent

If you no longer want us to process your data or receive future email correspondence, you have the right to withdraw your consent by contacting us using the details provided below.

Contact

Andrew Alexander Photography

69 Sutherland Drive

Kilmarnock, Ayrshire

KA3 7JW

Scotland, UK

hello@andrewalexander.scot